skip to Main Content
Klinik Contact Center – Contact Center Model For Success

Klinik Contact Center – Contact Center Model For Success

Introduction : Sebuah organisasi di dalam membangun dan menjalankan contact center pasti memiliki harapan dan…

10 Kesalahan Yang Sering Terjadi Dalam Interpretasi KPI Contact Center

10 Kesalahan Yang Sering Terjadi Dalam Interpretasi KPI Contact Center

Introduction : Sebuah organisasi di dalam membangun dan menjalankan contact center pasti memiliki harapan dan…

High Level KPI Contact Center

High Level KPI Contact Center

Introduction : Sebuah organisasi di dalam membangun dan menjalankan contact center pasti memiliki harapan dan…

Effective Leadership Principles And Actions

Effective Leadership Principles and Actions

Objectives : Understand self-readiness in carrying out leadership roles. Increase understanding of the differences and…

Productive Behaviour At Work

Productive Behaviour at Work

Objectives : Improve the understanding that everyone might be different from one another in fundamental…

Mindful Presentation

Mindful Presentation

Objectives : Increase Understanding of the preparations that must be made before the presentation set.…

Contact Center Leadership & Business Management

Contact Center Leadership & Business Management

Objectives : To allow participants to gain insights and ideas from the world wide best…

Contact Center People Management

Contact Center People Management

Objectives : To equip participants with the leading principles & practices related to Contact Center…

Contact Center Operation Management

Contact Center Operation Management

Objectives : To equip participants with the leading principles & practices related to Contact Center…

Back To Top