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10 Kesalahan Yang Sering Terjadi Dalam Interpretasi KPI Contact Center
Introduction : Sebuah organisasi di dalam membangun dan menjalankan contact center pasti memiliki harapan dan…
High Level KPI Contact Center
Introduction : Sebuah organisasi di dalam membangun dan menjalankan contact center pasti memiliki harapan dan…
Effective Leadership Principles and Actions
Objectives : Understand self-readiness in carrying out leadership roles. Increase understanding of the differences and…
Productive Behaviour at Work
Objectives : Improve the understanding that everyone might be different from one another in fundamental…
Mindful Presentation
Objectives : Increase Understanding of the preparations that must be made before the presentation set.…
Contact Center Leadership & Business Management
Objectives : To allow participants to gain insights and ideas from the world wide best…
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