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Klinik Contact Center – Contact Center Model For Success
Introduction : Sebuah organisasi di dalam membangun dan menjalankan contact center pasti memiliki harapan dan…
10 Kesalahan Yang Sering Terjadi Dalam Interpretasi KPI Contact Center
Introduction : Sebuah organisasi di dalam membangun dan menjalankan contact center pasti memiliki harapan dan…
High Level KPI Contact Center
Introduction : Sebuah organisasi di dalam membangun dan menjalankan contact center pasti memiliki harapan dan…
Effective Leadership Principles and Actions
Objectives : Understand self-readiness in carrying out leadership roles. Increase understanding of the differences and…
Productive Behaviour at Work
Objectives : Improve the understanding that everyone might be different from one another in fundamental…
Mindful Presentation
Objectives : Increase Understanding of the preparations that must be made before the presentation set.…
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