Objectives
The objective of ECCP Certification is to establish professional competency standards of high performance for the job roles requirement within contact center and customer service area. ECCP Certification is designed through professional development framework consisting of:
Certification Mission
Excelis Contact Center Professional Certification (ECCP Certification) is the international certifying standard for the contact center and customer service profession. It was established to response the need of contact center and customer service function within company, government and also professionals…
Kuliah Salah Jurusan, Bagaimana?
Apa sih alasan kalian mengambil gelar sarjana, apakah karena berharap memiliki gaji yang tinggi, apakah karena berharap memiliki jenjang karir, apakah karena mau naik jabatan atau hanya karena gengsi?.Pada tahun 2020, 87% Mahasiswa di Indonesia dinyatakan salah jurusan, saya sendiri…