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Self Improvement

Self Improvement

Introduction : Salah satu konsep hidup yang ditetapkan alam semesta ini adalah pertumbuhan. Seperti pertumbuhan manusia diawali sejak bayi hingga menjadi dewasa. Muskil jika salah satu fasenya dilewatkan. Seharusnya seperti…

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Performance Management Contact Center

Performance Management Contact Center

Introduction : Sebuah organisasi di dalam membangun dan menjalankan contact center pasti memiliki harapan dan tujuan tertentu. Organisasi tersebut mengharapkan contact center yang dijalankan dapat memberikan kontribusi yang maksimal. Apa…

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Powerpoint Presentation Design – Basic Typography, Text Layout, And Font Hierarchy

Powerpoint Presentation Design – Basic Typography, Text Layout, and Font Hierarchy

Introduction : Training lanjutan kali ini akan membahas pemilihan dan penggunaan font, penempatan text box dalam slides, serta menentukan font hierarchy pada template/master slides dalam Microsoft Powerpoint untuk meningkatkan kualitas…

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Effective Leadership Principles And Actions

Effective Leadership Principles and Actions

Objectives : Understand self-readiness in carrying out leadership roles. Increase understanding of the differences and leadership functions. Increase the ability to identify the character of an effective leader. Increase understanding…

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Productive Behaviour At Work

Productive Behaviour at Work

Objectives : Improve the understanding that everyone might be different from one another in fundamental aspects. Enhance the understanding that a Good Model will hep us get to know better…

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Mindful Presentation

Mindful Presentation

Objectives : Increase Understanding of the preparations that must be made before the presentation set. Enhance the Ability to craft a flow that is meaningful for the audience perceptive. Improve…

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Contact Center Leadership & Business Management

Contact Center Leadership & Business Management

Objectives : To allow participants to gain insights and ideas from the world wide best practice of the Contact Center Business. To equip participants with the leading principles & practices…

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Contact Center People Management

Contact Center People Management

Objectives : To equip participants with the leading principles & practices related to Contact Center People Management. To allow participants to gain insights and ideas from the world wide best…

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Contact Center Operation Management

Contact Center Operation Management

Objectives : To equip participants with the leading principles & practices related to Contact Center Operations Management. To allow participants to gain insights and ideas from the world wide best…

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