skip to Main Content
Klinik Contact Center – Contact Center Model For Success
Klinik Contact Center – Contact Center Model For Success
Online Sharing

Introduction : Sebuah organisasi di dalam membangun dan menjalankan contact center pasti memiliki harapan dan tujuan tertentu. Organisasi tersebut mengharapkan contact center yang dijalankan dapat…

10 Kesalahan Yang Sering Terjadi Dalam Interpretasi KPI Contact Center
10 Kesalahan Yang Sering Terjadi Dalam Interpretasi KPI Contact Center
Online Sharing

Introduction : Sebuah organisasi di dalam membangun dan menjalankan contact center pasti memiliki harapan dan tujuan tertentu. Organisasi tersebut mengharapkan contact center yang dijalankan dapat…

High Level KPI Contact Center
High Level KPI Contact Center
Online Sharing

Introduction : Sebuah organisasi di dalam membangun dan menjalankan contact center pasti memiliki harapan dan tujuan tertentu. Organisasi tersebut mengharapkan contact center yang dijalankan dapat…

Effective Leadership Principles And Actions
Effective Leadership Principles and Actions
People Development

Objectives : Understand self-readiness in carrying out leadership roles. Increase understanding of the differences and leadership functions. Increase the ability to identify the character of…

Productive Behaviour At Work
Productive Behaviour at Work
People Development

Objectives : Improve the understanding that everyone might be different from one another in fundamental aspects. Enhance the understanding that a Good Model will hep…

Mindful Presentation
Mindful Presentation
People Development

Objectives : Increase Understanding of the preparations that must be made before the presentation set. Enhance the Ability to craft a flow that is meaningful…

Back To Top